Someone Gave Me a Review on Care but It Isnt Showing Up
Wouldn't waste my money
I've been on care. Com for over a year and I have never got whatever work. Every bit a carer I have seen posts advertised then they disappear, return and disappear once more. Final twelvemonth I had someone contact me 3 times from fake profiles they had prepare. I alive in HuLL notwithstanding I ger notifications for Doncaster, York etc. I idea this site might assistance me get some additional hours on summit of my electric current job just later on reading the reviews I doubt information technology very much.
This visitor is a SCAM WE DON'T Work FOR Gratuitous
This visitor is a SCAM. My husband signed up last calendar month to exist a care giver. He has over 20 years of feel working with the elderly and disabled. In March 2022 he was hired by someone on the sight to take care of 2 people in ane home and Nevertheless HAS NOT BEEN PAID every bit of April i, 2022. Yet intendance.com has taken another monthly fee out. We take searched everywhere for a number to speak with someone about this matter and haven't gotten 1 response. Nosotros have emailed them SEVERAL times about this thing and not one response. THAT ISN'T OK. He provided a service to not only 1 customer just two and should be paid accordingly. If y'all are reading this and thinking of becoming a caregiver my advice is to cull another company. Unless you like working for free!!!!!!
Potential sitter flaked, ghosted AND reported me
Potential sitter flaked and ghosted me at the last moment at a time when I was desperately needing assist and then turned around and reported me to care.com for having my first name and last name in the incorrect order. It was so highly critical to care.com that they wrote me a love alphabetic character to fix it or be removed from the site. Enjoy~
Unresponsive and Unregulated...Just Few Better Alternatives
I apply care.com every bit a recruiter for a nanny bureau. Their customer service is very unresponsive and when they do respond, the answer is vague and there is no possibility of a refund when some role of the site is down and I cannot access my account. I also used care.com when I was a sitter so I saw information technology from that side also. I received tons of messages from parents who had no profile data or details. I had bug with parents offer very low rates, or asking for my interview availability and never responding to actually meet me. Then, I would hear from them a year later on when they were looking again. There is no accountability at all for any users on the site. As parents bespeak out in these reviews, it's hard to effigy out how unsubscribe/deactivate account and cease being billed. That is truthful whether yous're a recruiter, a parent or a sitter. The recruitment membership is overpriced, because candidate quality varies so widely and the system has no algorithm to match schedules and chore requests. I consistently receive lots of applications to my job posts, simply very few responses to my requests to interview. I hope someone builds a improve alternative to care.com.
Bait and Switch
I was looking for a dog walker in my surface area, and came upon care.com. Information technology was very friendly, walked me through the process of setting up a list for what I wanted, showed me potential canis familiaris walkers in my area. Was told with the express (free) membership I could but post a list and run into who applied. But that seemed similar all I needed.
Someone replied to my listing, and I logged in to care.com to see who. This is when I discovered that with a limited membership, you tin can just literally encounter who applied. You cannot read their application, nor can you answer to them. To read this 1 application, I'd have to pony up $38.95 for a monthly membership. It goes against my nature to Not reply, so I'm defenseless between "it's ridiculous to spend nigh $40 to reply to a single email" and "I tin't possibly but leave this person hanging in that location." VERY misleading.
Reply from Care.com
We are a paid subscription service and not a free service. I'm sorry if you thought otherwise and therefore felt mislead. That was never our intention. Many sites similar ours charge a fee in club to be able to offer yous the features our site offers. Otherwise we'd but exist like whatsoever other free classified site with very little to offering.
Non worth information technology
Iv has been trying to hire someone for 3 months now as a housekeeper. Nearly of the workers never reply. And everyone that I have hired turned out to be VERY flaky.
These are workers that are not capable of keeping a job.
I needed a babysitter for an important…
I needed a babysitter for an important appointment I paid these subscription for the yr they took my money volition not give it back and so told me I failed a groundwork screening in that location'south nothing in my background that shouldn't allow me to get a babysitter aught maybe merely a DUI from a few years ago I have no trigger-happy history zip in my background and there'due south no way to get my coin back nobody to talk to no client service I feel it was a big scam do not subscribe before reading every unmarried term and condition you volition non go your money back and you lot will not be able to use their services because they will append your account and you won't fifty-fifty exist able to login to get the help you lot demand to figure out what to do next they just send y'all a letter and tell y'all that they suspended your account and that'south that your babysitter's canceled and there'due south null you could exercise about it to get your money back
Terrible service provider with…
Terrible service provider with predatory billing and invoice practices. They said one email upon beginning of your account and make it extremely difficult to unsubscribe, while they continue abusing your credit card and taking coin. When you call customer services to explain not being able to unsubscribe and difficulty using the online tool not letting you unsubscribe, they state you agreed to be charged in perpetuity without whatsoever invoices or notification of upcoming renewal. In add-on to the predatory billing practices, they do not have whatsoever real caregivers on their site and folks just sign up for a day of care to scam you lot out of $100-$200 and never return.
Practise NOT use this company
I contacted at least 24 caregivers. It was obvious from the lack of response that virtually of the advertisers had been out of that service for a long time, the website over promises and greatly under delivers. If these caregivers are no longer providing a service, why doesn't care.com remove them? Does Care.com want to print or mislead by huge database of caregivers when in reality they don't? Not only have I wasted money, but more importantly I have wasted time. Well done, you have well and truly earned another bad review.
Nighttime and Underhanded Set up to Cheat Parents
Unfortunately this is a visitor that preys on parents and those seeking care givers. I was unable to access any useable services without signing upwards for a membership so I chose the ane month deal. Information technology is very misleading as they say at indicate of purchase that you tin can choose ane calendar month (most expensive), 3 months (cheaper per month), or 12 months (the cheapest per month). The fine print is that you will be put on a Premier Membership unless y'all cancel (even if you paid the most expensive charge per unit for what you thought was just 1 month) which is £29/month. The only style I found out most this charge was because I lost my debit menu then had to cancel.
It is very dark what this company does. They are purposefully trying to cheat people. Care.com tin can run into that I had not accessed their service later the calendar month I had paid for yet they would not give me a refund. I wish I had been smarter and not used this service, and more than on top of my bank account to go on runway of all the outgoings. All in all they removed £435 from my account. I tin can non afford that and they don't care.
Horrible customer service
Leaving this review non as an employee but as someone who tried to utilise their services. Visitor takes no accountability and just takes money from those looking for assistance.
This website is absolutely horrible. I messaged tons of people about a position I was looking to fill and no ane answered. I emailed care about this asking for a refund of my subscription, which they strength yous into, no one responded. I didn't realize I was going to get charged $fifty every calendar month. 4 months later I did and contacted care once again to enquire for my account to exist cancelled and to be refunded. They said no. They then emailed me outlining the terms and weather and closed my case. In one case your account is closed you cannot contact them over again. It's absolutely horrible client service and yous should just exist aware of this. Ameliorate to search out assistance via referrals or Facebook.
The account wouldn't let me login until…
The account wouldn't let me login until I pay for background check . After payment , won't allow me post a requirement to rent . And the account only allows me to observe jobs there . Multiple emails has been sent to the customer service , non one answered !
Snyder med betaling og opsiger konto uden grund
(English version at the lesser)
Snyder med betaling
Jeg har betalt for Premium medlemskab hos Intendance.com for ca. 2 uger siden.
Intendance.com har uden varsel opsagt min Premium medlemskab, medens jeg stadig har ii uger tilbage.
Jeg har ikke fået nogen begrundelse for opsigelsen, min konto er blot blevet opsagt uden grund.
Her er tekst fra den post Intendance.com har sendt mig.
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Vi skriver til dig med oplysningen om, at dit medlemskab hos Care.com hermed er opsagt.
Nether vores forretningsbetingelser, oplyser 6, at Care.com har retten til, blandt andet og efter eget skøn, at opsige dit medlemskab for hvilket grunde der måtte være, med eller uden varsel. Derudover har Care.com, gennem forretningsbetingelserne, autoriteten til, at oplyse alle medlemmer som du har været i kontakt med, at vi har opsagt dig.
..
Vi beder dig fordstå, at vi ikke har pligt til at anmelde grunden til din opsigelse og generelt oplyser six ikke disse informationer.
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English VERSION
Care.com cheats with the payment
I have paid for Premium membership at Care.com for approx. 2 weeks ago.
Care.com has terminated my Premium membership without find, while I nonetheless have two weeks left.
I have not received whatever reason for the termination, my account has simply been terminated for no reason.
Here is the text/postal service from Care.com which I got.
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Nosotros are writing to y'all with the data that your membership at Care.com has hereby been terminated.
Under our terms and conditions, we state that Care.com reserves the right, amid other things and at its sole discretion, to finish your membership for any reason, with or without notice. In addition, Care.com, through the terms and conditions, has the authority to inform all members that you accept been in contact with that nosotros have terminated you lot.
..
We enquire y'all to understand that we have no obligation to report the reason for your termination and in general we practice not disclose this data.
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Reply from Care.com
Thank you for your feedback and I'one thousand so sorry to hear that you didn't have a positive experience with the site. Nosotros'd be happy to effort to help if y'all want to achieve out to us through our Assistance Center contact usa link at assist.care.com or through Facebook Messenger. Please include Reference Number 001609 when yous message.
Very disappointed
There is admittedly no client service. Unable to access my account. No response from 4 emails. No phone support. I am supposed to be listed as pet sitter only on my bio it says child care. Can't admission bio to correct it. Only goes in a loop and prevents me from access to my account. Called Amex to stop any more charges on my "premium" business relationship.
Wish I would have gone here first
Wish I would accept gone here beginning. Charged $140 for service for a year. Merely wanted ane month. Now tin can't fifty-fifty contact anyone and provider I wanted isn't available. You have to upgrade to apply any of their services. Then very sorry I got involved with that company.
Practice NOT employ this visitor
DO NOT utilize this company. As a childcare owner, it sounded like a smashing way to find staff and potential clients. I was given leads and Not 1 person responded. They were having a hard time processing my payment, and then they chosen me and at that fourth dimension I told them I wanted to cancel. Well...judge who is still being charged and they won't respond their telephone or telephone call me dorsum later iii days of messages! They too won't tell you lot how expensive information technology is. I had i month that was $650 plus!! So basically, my investment so far of over $2000 has not given me a new client or staff member! Hang up if they call!!!
Please do not ever use Care.com
Please practice not ever apply Care.com. They are untrustworthy and they have a very poor pick of qualified sitters to cull from. It is quite ironic that their company name is "Care.com" since their customer service reps conspicuously practice non Intendance about anyone but their profits.
Used for i babysitter who was horrible. The first solar day nosotros had her my daughters got locked in the bedroom and the second time my daughter fell down the stairs.
Also, their customer service is horrible. After continuing to bill me for several cycles without ANY prior notification, despite it being clear I had not used the service for over a year, they refused to provide a refund for the autopayment.
A trustworthy business that is profitable and really CARES about their customers would always provide a refund or notify customers alee of time to give them an option to pay or stop.
Reply from Care.com
I'k then sorry to hear you lot had a bad experience with someone on our site. You can easily report another fellow member in any message yous had with them through the site. Simply go to a bulletin cord with the fellow member and on the right side of the page y'all volition see a telephone icon, a heart and 3 dots. Click on the three dots and y'all will and so see the option to report a member right on the site. You lot can also notice this feature on the member's Care.com contour. Delight visit our Safety Center at care.com/safety for more safety resources. Lastly, if yous'd similar to discuss this further, please reach u.s.a. through our Contact Us link at assist.care.com or through Facebook Messenger. Please include Reference Number 001271in your response.
Scam!
I contacted l...yes 50 caregivers. More 50% said they had been out of that service for a long fourth dimension, another 40% did not respond. The website over promises and profoundly under delivers. If these caregivers are no longer providing a service, why doesn't care.com remove them? They want to see that they accept a huge database of caregivers when in reality they don't. On summit of it, they charged me for another month subsequently I had cancelled on the same day that I made the mistake and bought a subscription. A existent scam!
Answer from Care.com
Hello, I'm so distressing that your experience made you lot think our site is not legitimate. I can assure you that the profiles on our site are real and we've had many happy members make bully connections using our service. If you'd like us to accept a expect at your account and see if we can offer whatever tips to assist your search, delight reach out to us through our contact u.s. link at assist.care.com or via Facebook messenger. Delight include Reference Number 001265 in your response.
Do non Waste Your Money
I am not sure if anyone would like to go with them. Every person but 2 people did not get dorsum to me when I clicked on their profile and sent them a message. Each profile I clicked on also said they were not available. If this is the instance, why go on them on the website, why non put them in the unavailable location. Its a waste material of money and time.
Reply from Care.com
o sorry to hear you didn't take any luck with our service. If yous'd similar usa to take a look at your account and see where we can help, please each out to us through our Help Center contact us link at help.care.com or via Facebook messenger. Please include Reference Number REV-001244 in your response forth with a screen shot of the fault message received.
Source: https://www.trustpilot.com/review/care.com
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